What we collect
Account email (via Clerk), the resume files you upload, the optimizations they produce, and your conversations with the coach. We do not collect demographic profile data, and we do not buy from data brokers.
Stripe stores billing addresses and the last four digits of cards for receipts; HiredNa never sees primary account numbers.
How we use it
To run the optimization pipeline you requested, to charge for the plan you chose, and to debug failures. We do not train models on your resume content, and we do not feed identifying data into a shared training corpus. Aggregate, non-identifying metrics (run counts, niche distribution, average ATS lift) inform the changelog you read.
Storage and retention
Resume artifacts live in Convex storage, encrypted at rest. When you delete a resume from the dashboard, it is removed from primary storage immediately. Backups roll off within 30 days. Deleting your account triggers a cascade purge of every owned record (resumes, optimizations, diff hunks, coach threads) within one mutation.
Your rights
You can export, correct, or delete your data from the Settings page at any time. For GDPR, DPA, or procurement requests, email privacy@hiredna.app. We acknowledge within 5 business days.